RFPStrike / Help Center
Help Center
Everything you need to run the pack without waiting on support. If something is unclear here, email rfpstrike@rfpstrike.com — we answer within one business day.
Start here — first 15 minutes
- Unzip the pack immediately after purchase. Save a master copy somewhere you will not edit (cloud drive or shared drive).
- Copy the working set into a folder named for the solicitation (e.g.
2026-Agency-IT-Modernization). - Open the bid/no-bid scorecard before anyone writes a word. If the score is below your threshold, stop. That is the point.
- Import mandatory requirements into the compliance matrix from Section L/M (or equivalent). One row per auditable requirement.
- Assign owners in the team tracker: technical, pricing, past performance, forms. Due dates go on the tracker, not in Slack.
What is in the download
- RFP intake & go/no-go scorecard — weighted criteria for fit, incumbency risk, labor estimate, and compliance burden.
- Compliance matrix — requirement text, proposal cross-reference, compliance status, evidence attachment. This is the file evaluators care about.
- Executive summary framework — mission, differentiated approach, proof points. Fill the placeholders; do not ship boilerplate.
- Team assignment & pink-team checklist — who owns which section, review gates, and submission packaging checks.
- Quick-start guides — Markdown walkthroughs for each file.
Bid / no-bid workflow
Score the opportunity before mobilizing SMEs. Typical weights: strategic fit, realistic win path, resource availability, compliance complexity, and price-to-win realism. Document the score and the decision in writing. When you pass, you save forty hours. When you pursue, the matrix becomes the single source of truth for the response.
Compliance matrix workflow
- Extract every shall, must, and scored requirement into its own row.
- Add columns for proposal section/page, compliance statement, and evidence (cert, resume, sample).
- Assign a single owner per row. Multiple names means nobody owns it.
- Run pink-team review against the matrix, not against narrative prose.
- At submission, export a PDF of the matrix and include it if the RFP allows.
File formats & compatibility
- Spreadsheets: Excel (.xlsx) and Google Sheets. Upload to Sheets via File → Import if you do not use Excel.
- Narrative templates: Word (.docx) and any editor that opens DOCX.
- Guides: Markdown — readable in any text editor or GitHub.
Macros are intentionally not used. Government machines and locked-down laptops should open everything without enabling content.
Troubleshooting
- Download link expired: Check spam for the Stripe receipt email. Use the same email at checkout. Still stuck? Email rfpstrike@rfpstrike.com with your receipt date.
- File will not open: Confirm you unzipped the archive; opening files inside the zip breaks links. We replace corrupt files within 14 days.
- Sheets formatting looks off: Import the .xlsx rather than retyping. Use Format → Theme only after import.
When to contact support
Email rfpstrike@rfpstrike.com for: missing files, corrupt downloads, or a documented bug in the templates. We do not write your proposal, interpret a specific solicitation, or provide legal advice. For those, use your capture lead and counsel.
More depth: Guides · FAQ on the homepage